RETURN POLICY

RETURN POLICY

We want you to be completely satisfied with your purchase of our perfume and candles. If for any reason you are not satisfied, we offer a return policy that ensures you get the best possible customer service. Here's how it works:

Perfume:
- If you receive a product that is damaged or defective, please contact us within 24 hours of receiving your order.
- We do not accept returns used products due to hygiene reasons.
- If you received an incorrect item, please contact us immediately and we will send you the correct one.

Candles:
- If you receive a product that is damaged or defective, please contact us within 24 hours of receiving your order.
- We accept returns on unused products within 30 days of purchase.
- If you received an incorrect item, please contact us immediately and we will send you the correct one.

To initiate a return, please contact our customer service team at 0876728267 with your order number, item(s) being returned, and a reason for the return. We will provide you with further instructions and return shipping instructions.

Please note, we reserve the right to deny a return if we feel that our policies have been abused or taken advantage of. We also do not refund shipping fees.

Thank you for choosing our Forward perfume and candles, and please do not hesitate to contact us if you have any further questions or concerns.

Your Forward Perfume.